B2B technology integrator
Connect, control and optimise your operation
Omitech designs, deploys and runs the technology that keeps mid-sized companies and corporates working in Mexico: communications, networks, software, cloud, fleet tracking, IoT and civil works. One partner for a project that usually involves five suppliers.
- Operating from Mexico City since 2022
- Multi-site projects built on a repeatable standard
- Guided deployment and support with SLAs set by contract
Where to start
What do you need to solve?
Most projects start with a concrete operational problem, not with a technology. Pick yours and we'll show you how we approach it.
We're losing calls and customer enquiries
Scattered channels, no service rules and no single history per customer.
See communicationsThe network fails and nobody knows why
Patchy Wi-Fi, an undocumented network and every device on the same segment.
See networks and infrastructureOur servers have hit their limit
Hardware out of warranty, expensive growth and backups nobody has ever tested.
See cloud computingThe process lives in spreadsheets
Duplicated data, systems that don't talk to each other and decisions made on uncertain numbers.
See software developmentWe don't know where our fleet is
Tracking by phone call, unverifiable routes and maintenance that is always reactive.
See fleet trackingWe're opening or refitting a site
Construction and technology out of step, improvised plant rooms and openings that slip.
See construction
Featured product
LambiCom: the Omitech communications platform
Cloud telephony, omnichannel contact centre, WhatsApp Business, AI voicebots, video conferencing and CRM integrations. Built, deployed and supported by our own team.
- One console for every site, channel and service rule
- Redundant infrastructure across several availability zones
- Signalling and media encrypted with SIP over TLS and SRTP
- Porting of your current numbers, handled by our team
Service lines
Seven lines that work together
Each line stands on its own, but the advantage shows when a project spans several: the network that carries the telephony, the construction that prepares the site, and the software that ties it all to your operation.
- Unified Communications and Contact CentreTelephony, omnichannel and customer service on one platform.
- Networks and InfrastructureEnterprise Wi-Fi, CCTV, access control and structured cabling.
- Custom Software DevelopmentApplications and integrations built around your real process.
- Cloud ComputingCloud infrastructure designed, migrated and managed.
- Fleet Tracking and TelematicsFleet tracking, telematics and live operational control.
- IoTIndustrial sensing and remote asset monitoring.
- Civil and Industrial ConstructionCivil works, refits and sites made ready for technology.
Industries
Sectors we work in most
We know the operation, the timings and the constraints of each one. That shortens the assessment and rules out generic proposals.
- AutomotiveDealerships, workshops and distributors with several branches.
- Multi-site retailChains with frequent openings and a distributed operation.
- Contact CentresService operations with high volume and demanding metrics.
- Law firms and notariesOrganisations handling confidential information and deadlines.
- Logistics and fleet trackingFleets, distribution centres and operations on the road.
- Hospitals and clinicsHealthcare institutions where calls and monitoring cannot be interrupted.
- Hotels and hospitalityOperations with guests, scattered areas and service around the clock.
Our method
How we work
The same method across all seven service lines, with a reviewable deliverable at the end of each stage.
Assessment
We survey the current situation on site, with the people who run the process. We don't quote without this step: it would be guesswork.
Proposal
We hand you the scope, architecture, schedule and a detailed budget. You approve before any work starts.
Deployment
We execute in stages, in agreed windows and with a way back at every step, keeping your operation running.
Support
We go live with training delivered, documentation handed over and support at the service levels set in the contract.
Partner Programme
Take LambiCom to your clients
If you integrate, develop or resell technology solutions, the Omitech partner programme lets you add our platforms to your offering with technical and commercial support behind you.
Ready to review your operation with us?
Book a no-cost assessment. We review your current setup, identify what is worth solving first and hand you a proposal with an agreed scope and timeline.
We reply during business hours from Mexico City.