LambiCom module
Video conferencing with your company's identity
Video rooms managed by your organisation, reachable from the browser with nothing for the guest to install. Integrated into the same platform that handles your calls and digital channels.
- Guests join from the browser with nothing to install
- Rooms and permissions managed by your team
- Recording on demand with access control
What's included
What the module includes
Permanent and one-off rooms
Fixed rooms per team or per person, and single-use rooms for meetings with customers or suppliers.
Access control
A waiting room, an access code and the option to lock the session once the meeting has started.
Sharing and collaboration
Screen or application sharing, meeting chat and host control over participants' microphones.
Recording on demand
Recording started by the host, with notice to participants and storage under role-based access control.
Dial-in access
Audio participation by phone when a participant doesn't have a suitable connection.
Encrypted media
Audio and video travel encrypted in transit between participants and the platform.
Frequently asked questions
Frequently asked questions
Does the guest need an account?
No. They join with the link from their browser; accounts are only needed for the people in your company who manage rooms.
How many participants does a room support?
The limit is sized to your expected usage and set in the service configuration during the assessment.
Where are recordings stored?
In the platform's storage, with role-based access control and the retention period your company defines.
Does it work on mobile phones?
Yes, from the device's browser. For heavy use we recommend a headset and a stable connection.
Can it be used to serve customers?
Yes. Offering video support from the website, or as an escalation from a chat or WhatsApp conversation, is a common pattern.
Platform modules
- Cloud PBXA cloud phone system for every one of your sites.
- Omnichannel Contact CentreQueues, skills-based routing and live supervision.
- WhatsApp BusinessThe company's verified number with multi-agent handling.
- AI VoicebotsAutomated handling of repetitive enquiries, with escalation to an agent.
- CRM IntegrationsCommunication logged where your team already works.
- Number portingKeep your numbers when you change platform.
- Security and availabilityHow the platform is protected and kept running.
Ready to review your operation with us?
Book a no-cost assessment. We review your current setup, identify what is worth solving first and hand you a proposal with an agreed scope and timeline.
We reply during business hours from Mexico City.